Customer Support Specialist @ Growbots




[email protected]

Growbots was born in Warsaw, Poland in Dec 2014. Today we have 100+ people in Warsaw (HQ, 100% product development), San Francisco and Cleveland (sales and marketing).

We connect businesses across the world using our proprietary machine learning. Looks like we are good in that – today we have 500+ clients who love the product.

We are currently on the lookout for a talented Customer Support Specialist to join us on our mission of customer happiness. This is a customer support role that requires a mix of great English, empathy, and curiosity.

“Growbots customer care is extraordinary – they consistently go above and beyond in helping with any roadblocks or questions I may have.”
Victoria James, Market Development Director at Paystand

What will you be doing?
Helping our clients by answering their questions on a live chat, gathering their feedback, and preparing educational resources. It is very important for us to give the best service possible, so you will be responsible for creating and maintaining a model relationship with our clients.

What skills do we expect?

  • Proficient written English skills
  • Attention to detail
  • A passion for technology
  • A willingness to work and develop in a fast growing startup

What do we offer?

  • Ability to learn how world-class support works
  • Work in a globally operating start-up

Some additional benefits:

  • Great location in the old cheese factory in the center of Warsaw (Hoża street)
  • Weekly breakfasts
  • Meditation classes
  • Paid holidays
  • A MacBook Air
  • Private medical care

Feel free to apply via:

Project Leader – ON BOARD THINK KONG

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3000 - 5000 PLN